- Microsoft Account Password Reset Code Page
- Where Is My Microsoft Account Number
- Can't Remember My Microsoft Password
- Recover Your Microsoft Account
- You think someone else might be using your account.
- An online retailer that you do business with had a security breach, and you think you used the same password on your Microsoft account.
- It's been a long time since you've changed your password, and you just want to be safe.
- If you've forgotten your password and know the email address for your Microsoft account, you can reset your password online by verifying your identity using other information.
- If you don't know your Microsoft account email address or password, use the Lost Account Solution or the Lost Password Solution.
- You cannot change your Microsoft account password on your Xbox One console.
Your options to retrieve the account and password you use to sign in and install or reinstall Office, or to manage your Office 365 subscription vary depending if your product is an Office for home or Office for business product.
Click here to see what products are included under Office for home or Office for business.
Office for home
Office 365 Home
Office 365 Personal
Office 365 University
Office Home & Student
Office Home & Business
Office Professional
Excel
PowerPoint
OneNote*
Outlook
Access
Publisher
Project
Visio
Office for business
Office 365 Business Premium
Office 365 Enterprise E3
Office 365 Enterprise E4
Office 365 Enterprise E5
Office 365 Nonprofit E3
Office 365 Nonprofit E5
Office 365 U.S. Government Community G5
Project Online Premium
Office 365 Enterprise E1
Office 365 A1
Office 365 Nonprofit Business Essentials
Office 365 Nonprofit E1
Office 365 U.S. Government G1
Project Online Essentials
Visio Online Plan 1
Microsoft Account Password Reset Code Page
Forgot your username
Look for emails from Microsoft about Office
Reset or change your password
Change your Microsoft account password
Account Issues
You have more than one account with Office
Your account is correct, but it's not working
Switch between accounts
Outlook email accounts
Change or update your email password in Outlook on a PC
Update your password in Outlook 2016 for Mac
Still need help?
Forgot your username
Open an Office 2016 app to see your username
Reset or change your password
Reset your own password
Change your password
For Office 365 in China or Germany
You use Office 365 Germany
Switch between accounts
Contact your admin for your username and password
If Office 2016 is installed, open any Office app to see your username
- Open any Office application, for example Word or Excel.
- Select File. If you didn't open an existing document, you may need to create a new document to see the File menu.
- From the navigation on the left, select Account.
- Under Product Information is the name of your Office product and the phrase, Belongs to: along with the account associated with this version of Office.If you don't see Belongs to:, select Update Options > Update Now. After the update is complete, close the app and then reopen it. Look for the Belongs to: account.
You know your username, but forgot the password and need to reset it
If your admin has given you permission to reset your password go to, passwordreset.microsoftonline.com/. Contact your admin if you don't have permission to change your password.
If your admin has given you permission to reset your password go to, passwordreset.activedirectory.windowsazure.cn/. Contact your admin if you don't have permission to change your password.
If your admin has given you permission to reset your password go to, passwordreset.microsoftonline.com/. Contact your admin if you don't have permission to change your password.
You know your password, but you want to change it
Where Is My Microsoft Account Number
![I forgot my microsoft account I forgot my microsoft account](/uploads/1/2/6/1/126173971/605167238.png)
Go to www.office.com/signin and sign in with your work or school account username and existing password.
Go to login.partner.microsoftonline.cn and sign in with your work or school account username and existing password.
Go to portal.office.de and sign in with your work or school account username and existing password.